What does optimoda.com offer to customers?

1. Quality

ALL the products you will find on our website are of well-known brands and international manufacturers. Any product that doesn't meet our quality standards regarding optics and materials is automatically excluded.


2. Warranty

SUNGLASSES
2 years warranty for broken frames (100% free repair, with original replacements), 2 years warranty for manufacturing defects of the lenses (100% free replacement, except for scratched or broken lenses by normal wear and tear). We double the one-year warranty provided by the manufacturers. You have to send the glasses by certified mail to our central warehouse and we will return them to your home address with postage prepaid. The amount paid to send the glasses will be reimbursed to your client account for you to spend on future purchases.


BINOCULARS, TELESCOPES AND ACCESSORIES
2 years of warranty for manufacturing defects
(we double the one-year warranty provided by manufacturers). You have to send the binoculars, telescopes or accessories that need repairing by certified mail to our central warehouse and we will return them to your home address with postage prepaid. The amount paid to send the product wukk be reimbursed to your client account for you to spend on future purchases.


3. Service

SHIPPING
FREE for orders over 25 euro (Iberian Peninsula), 50 euros (Baleric Islands), 100 euros (Canary Islands). The 24 hours delivery service is provided by MRW.

PERSONALIZED ATTENTION
For us customers are more than a "code", they are people with needs and concerns that we solve professionally. We provide you with a phone line for customers 609164805 , and an e-mail info@optimoda.com where you will be assisted whenever you need.

SATISFACTION
If you are not satisfied with your purchase, you can get your money back. You simply need to return the product in perfect condition within 15 days.

OFFERS
ALL orders have a 30% discount

 

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